Little 6’s Policy
Little 6’s PolicyAt Little 6 Industries, we specialize in precision custom printing, including DTF transfers, vinyl stickers, banners, and apparel. We want you to be completely satisfied with your experience. Below are our official guidelines for shipping and returns.
1. Shipping Policy
- Order Processing & Handling: Most orders are processed (start production) within 12 hours. Because production for custom items begins immediately after this window, please verify all order details at checkout.
- Delivery Timeframes: Estimated delivery for domestic orders is 3-5 business days after the handling period.
- Shipping Costs: Costs are calculated at checkout based on weight and destination.
- Carriers: We ship via USPS, UPS, and FedEx. You will receive a tracking number via email once your order has shipped.
- Shipping Damage: Please inspect your package upon arrival. Any damage caused during shipping must be reported to us within 3 business days of delivery.
2. Return Window
- Custom Products (Apparel, DTF, Stickers, Banners): These items are personalized and Final Sale. However, if there is a defect, misprint, or error on our part, you must contact us within 7 days of delivery.
- Non-Custom (Stock) Products: For any non-personalized stock items, we accept returns within 30 days of delivery.
3. Return Method & Costs
- Return Method (Stock Items): Returns for non-custom stock items must be initiated by contacting support@little6llc.com and are handled by mail.
- Defective or Incorrect Custom Items: For custom DTF transfers, misprinted apparel, or engraved goods, you do not need to ship the item back. Since these items cannot be reused, simply provide a clear photo of the error. We will provide a Free Replacement (Reprint) or a full refund at no cost to you.
- Standard Returns (Stock Items): For returns of non-defective stock items, the customer is responsible for the return shipping costs.
- Customer Errors: If a custom order is incorrect due to an error in the file or information provided by the customer (e.g., typos, wrong size/color selected, or low-resolution art), the customer is responsible for the cost of a new replacement set.
4. Item Condition & Evidence
To qualify for a resolution:
- For Stock Items: Must be unused, in the original packaging, and in the same condition as received.
- For Custom/DTF Items: You do not need to physically return the item. Instead, you must provide clear photographic evidence of the defect or error via email. Once verified by our team, we will process your replacement or refund immediately.
5. Refunds
Once your return/claim is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed back to your original payment method within 5 business days.
6. Restocking Fees
Little 6 does not charge any restocking fees for returned items.
7. Cancellations
You may cancel your order within 12 hours of placement (unless we already started production). After this window, the order enters production and cannot be canceled.
Contact Us
Email: support@little6llc.com
Phone: 520-705-4026 | 520-216-4658
Business Address: 36380 W Alhambra ST, Maricopa, AZ 85138
Business Hours: Monday–Friday, 9 AM – 5 PM MST